As we all know the travel industry has changed a lot over the past years. Now from the reservation of tickets to hotel booking is done online via the internet on mobile apps or travel websites. The success of a travel website/company depends a lot on the travel technology company where it has been developed. Although every company claims itself as the best in the industry so it becomes really confusing for travel agencies at the time of choosing a travel technology company. There are some features that differentiate a professional company with a mediocre one.
Must-Have Features Of Professional Travel Technology Company:
- Work Experience: This is the foremost quality to look at while you are planning to have your own portal. Working with an experienced team ensures a smooth process of workflow. Another point to observe is that they might have experienced many problems in the past and overcome them. Also sometimes you might forget important features to be included in the portal. So an experienced travel technology team will let you tell about important missing features. Apart from all of this, based on their experience and your vision they will help you to design a portal with features that will fulfill all your business needs.
- API Integration: Well we can say travel API is the soul of the travel portal. An API lets you give all the deals from different consolidators around the globe. Travelers around the world always explore the options before making their decision. The most common APIs are GDS and XML. It lets you display real-time deals and packages of hotels, flights around the world. This is one of the most important tasks of travel portal development. And it is done very carefully. The number of APIs integrated by a travel technology company tells about its skills, experience, and how good it is in its work.
- Customer Support: Professional companies always provide customer support after the completion of the travel portal. Team of travel technology consultants provides telephonic, video, email, on-site customer support. The travel portal needs updates on a regular interval of time. Also, the portal might encounter problems related to the server or any other problem. So, a professional company will always love to help its clients so that they can serve their clients in a better way.
All these features differentiate a professional travel technology provider with others in the market. They integrate the best features to travel agencies’ portal so that they can win more and more customers.